Frequently Asked Questions

Q: What Shipping Methods Are Available?
A: UPS is the preferred shipping method. Other shipping methods are available upon special request.

Q: How Long Will It Take To Get My Package?
A: Once your order has been processed you will receive an automated email with tracking information.

Q: How Do I Track My Order?
A: To track your order please visit your account page to view all status updates regarding purchase.

Q: Who Should I Contact If I Have Any Pre-Sales Questions?
A: For pre-sales questions please visit our contact page and select sales.

Q: Do I Need an Account to Place an Order?
A: No, you don’t need an existing account to place an order. You will be prompted to create an account at the time of checkout to complete your order.